Skip to content

shipping policy

SHIPPING AND DELIVERY POLICY. All shipments within Mexico are free on purchases equal to or greater than $1,490.00 (One thousand four hundred and ninety 00/100, National Currency), if the amount of the order is less, the shipment cannot be made

Once you have received the Transaction Confirmation, the shipment will proceed, for which you will receive the corresponding guide number via email. All shipments within Mexico will be delivered within a period of 3 (three) to 5 (five) business days from the date you receive the Transaction Confirmation. These terms may vary without liability for CALTOM in the event of a fortuitous event or force majeure.

The shipment will be made to the address provided by the User, so the latter will be responsible for the veracity and accuracy of the same, in the event that said data has not been provided correctly, there is no person who receives the order, or refuses to receive it, we may cancel the operation or charge the User for shipping costs, as the case may be.

Home delivery will be on business days of delivery and at times established by our provider of this service, which we will inform you at the time of making your purchase.